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Terms and Conditions BabySteps Babyshoes

1. Orders can only be done via our webshop.

2. The provisions in these conditions can only be done in writing, in which case the remaining provisions shall remain in force.

3. An agreement is only acceptance after your order by baby-steps.nl. BabySteps is entitled to refuse orders or attach certain conditions to the delivery, unless otherwise specified. If an order is not accepted, baby steps.nl this within ten working days of receiving the order.

4. For orders within the Netherlands, we refer to the shipping information page and done in small numbers by letter in a bubble envelope. It is possible your order as a package to send this package we bring the cost of € 4.95 charge. Shipping to other Country's please look at the shipping page.


5. The baby steps.nl order is received by email immediately confirmed. This confirmation is also the invoice of the order made.

6. Payment may be satisfied in different ways. We accept payments via Visa, Paypal / Credit card and bank transfer prepayment. Bank transfer should be made in advance by the total amount to bank. The IBAN number is NL49ABNA0505310023 Attn. Baby Steps Footwear. Bicnummer ABNANL2A. Place: Heerenveen. Placing an order means that the customer accepts these Terms.

7. Payment by the customer must be made within 7 days after receipt of automatic e-mail confirmation is sent after an order made.

8. Upon receipt of the order, the customer is obligated to examine whether the items delivered to satisfy the order. If this is not the case, the customer within 3 working days to notify at [email protected] If it is demonstrated that the products do not comply with the agreement, babysteps has the choice to return the product or to be replaced by new products or the invoice value will be returned.

9. Return of a product is only allowed after consultation with baby steps.nl. Without prior agreement, no products can be returned. Returns can be returned to: Baby Steps, Fonteinkruid  42, 8445RX Heerenveen Holland. For return the shipment costs are borne by the customer. Postage due shipments will not be accepted or be deducted from the refund. Baby Steps ensures that the amount of the order within 14 days is paid.

10. Misunderstandings, mutilations, delays or failure of proper communication and transmission of orders due to the use of Internet or other communication between the customer and baby steps.nl or between baby steps.nl and third parties, provided the concerns at that time current agreement between the customer steps.nl baby, baby steps.nl is not liable. There will always be in concert towards a solution which gives satisfaction to all parties.

11. Any shortcoming not to baby-steps.nl can be allocated shall be considered as force majeure, because it is not due to the negligence of baby steps.nl.

12. By the items published prices are in euros and including tax.

13. Images on the site may differ from the original within reasonable limits . If in doubt, we contact the customer before shipment is made.

14. Delivery time depends on the materials ordered but will take place in most cases within 24 hours after receipt of payment. All orders are processed within 5 minutes by e-mail confirmation to you. If unfortunately something not in stock we will contact you.

If you want to cancel your order, report it via email to [email protected] as soon as possible.

Below is the final mission. If a product is not in stock, you will be informed by e-mail informing indicating where the goods can be delivered. If the delayed delivery date for the customer is not acceptable then you can cancel the contract without any cost.

Please note the delivery time which is an average of 2 days in the Netherlands, in holliday's it may difference.

15. All your information is used only for processing your order and sending them. Your information will never be given or sold to third parties. Your email address will never be used for commercial purposes and only used once to send a confirmation. Further email contact only applies to your order.

16. You have 14 days to cool down with every order. The 30 days begin when you receive the order. Upon return of the order, the costs for the buyer.

17. baby steps.nl reserves the right to change these Conditions from time to time to modify and / or supplement.

18. All offers of baby steps.nl are free and while stocks last. They are only valid for the duration as indicated on the website. Offers do not apply automatically to repeat orders.

19. baby steps.nl reserves the right to change prices.

20. The BabySteps shoes has factory warranty if something is not right, please let us know so we can find a good solution soon. Wear and is not covered by the warranty. Leather is dyed material can be prone to wear.

21. Gift of Baby Steps are valid for 2 years and can be used for all items in the baby steps online store. There is no money returned. The voucher will be sent by email in PDF format within 12 hours after placing the order.

BabySteps Footwear

Fonteinkruid 42
8445 RX, Heerenveen
Telefoonnummer: 0513-711390
Email: [email protected]
K.V.K.59582278
Btw nummer: NL109656647B01
IBAN: NL61KNAB0727467476
Bicnummer: KNABNL2H