FREE DELIVERY
 33 DAYS TO RETURN

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Customer Service

To determine which size is the best, you measure the base of the babyfeet. This is done with a ruler, from heel to extensive (big) toe. Now you know how big the foot is in centimeters. Add to this 0.5 cm to 1 cm in and you have the right size. Namely, the shoe to be slightly larger than the actual foot size, so that the feet have the space to grow.

 

The sizes we carry are currently:

Extra Small: Sole 10,2 cm (indicative 0-6 months)
Small: Sole 11,4 cm (indicative 6-15 months)
Medium: Sole 12,6 cm (indicative 12-18 months)
Large: Sole 13,8 cm (indicative 16-24 months)
Extra Large: Sole 15 cm (indicatief 22-32 months)
Extra Extra Large: Sole 16,5 cm (indicatief 28-50 months)
Extra Extra Extra Large: Sole 18,3 cm (indicatief up 46 months)
Shipping information
Free shipping in the Netherlands and the rest of the World. 
2 pair is sent letter in an airenvelope to 4 pairs in a a4 letterbox, 5 pairs or more DHL4U parcel (Delivery 2a3 days) with track and trace code. The order is sent immediately after receipt of payment for 17 hours on the same day (except Saturday and Sunday) Letter in most cases delivered the next day (except on Sundays and public or bank holidays). Since January 1, 2014, the letter unfortunately not delivered on Monday. 
Payment information
 

With Baby Steps Footwear you can pay in different ways, the possibilities below:

Transfer by bank:

After placing your order you will receive the confirmation with the bank data. The order is sent immediately after receipt of payment and if it is a package, you get the track and trace code to follow the order. If, within three days no payment is received, the order will be canceled and you need to purchase it again. The IBAN number is NL61KNAB0727467476 Attn. Baby Steps Footwear. Bicnummer KNABNL2H.

IDEAL:

After placing your order you will be automatically redirected to a secure connection. No extra costs will be charged. With an iDeal payment the parcel sent immediately.
 
Direct Banking:

After placing your order you will be automatically redirected to a secure connection. No extra costs will be charged. With a Direct Banking payment the parcel sent immediately.

Mister / Bancontact:

After placing your order you will be automatically redirected to a secure connection. No extra costs will be charged. With a Mister / Bancontact payment the parcel sent immediately.

sofortbanking:

After placing your order you will be automatically redirected to a secure connection. No extra costs will be charged. With a Sofortbanking payment the parcel sent immediately.

Giropay:

After placing your order you will be automatically redirected to a secure connection. No extra costs will be charged. With a Giropay payment the parcel sent immediately.

Creditcard Visa/Mastercard:

After placing your order you will be automatically redirected to a secure connection. No extra costs will be charged. With a creditcard payment the parcel sent immediately.

Carte Bleue (France):

After placing your order you will be automatically redirected to a secure connection. No extra costs will be charged. With a Carte Bleue payment the parcel sent immediately.

Postepay (Italië):

After placing your order you will be automatically redirected to a secure connection. No extra costs will be charged. With a Postepay payment the parcel sent immediately.

Paypal:

After placing your order you will be automatically redirected to a secure connection. No extra costs will be charged. When a Paypal payment the parcel sent immediately.
 
The shop is secured with a SSL certificate. Data are thus transmitted securely, without the risk of them falling into the hands of third parties.

Order information
Buy at Baby Steps we try to be as simple as possible. You select the product page on the right size and the number of 1 pair. Then press the button "click and order". You are automatically on the page where the cart contents are displayed. On this page you can view the shipping country and possibly (if you have) a voucher / promotional code. Are you satisfied with the contents of the cart? then click on the button "proceed to checkout" On this page you can select whether you want to checkout without an account or pay and register before you select an account. Register an account usually gives more benefits such as insight into the ordering process and for the next time the order is faster. After this choice, fill in your details and walk you step by step through the shipping method and finally make a selection of payment method. There you can double-check all the information right and then clicking the "Order" button to confirm the order. Your information will not be provided to third parties without your permission or other improper purpose. The shop meets the latest security devices and software releases which is sufficient in secure online shopping. 
Delivery time and order processing
All baby shoes in the shop are in stock and once the order reaches us, it will be processed very quickly. With every order you will always receive a confirmation that all the information about your order. Once payment is received by us (online payments directly within) you will receive an invoice from us. For bank transfers can be found in the order the bank details and you will receive an invoice once payment is received. With a direct payment online, the packet is sent as soon as possible within 24 hours and you will receive a shipping confirmation.
Return or exchange
The return of a product is possible with the aid of the return form. Without prior agreement, no products can be returned. Returns can be returned to: Baby Steps, Fonteinkruid 42, 8445RX Heerenveen. You have 30 days to return with every order. These 30 days begin when you receive the order. Upon return of the orderFor return the shipment costs are borne by the customer. Postage due shipments will not be accepted or be deducted from the refund. Baby Steps ensures that the amount of the order within 14 days is paid.
Giftcard
Gift of Baby Steps are valid for 2 years and can be used for all items in the baby steps online store. There is no money returned. The voucher will be sent by email in PDF format within 12 hours after placing the order.
Terms and conditions

Check out the terms and conditions

Order status
Check here the status of your order even when you don't have an account.